Overview

Provides detailed insights into business orders, particularly for high-risk, disputed, or exceptional orders, enabling fast identification and resolution of issues.

Features

• 🔍 Comprehensive queries：Support multiple condition combinations; asynchronous notifications also available.
• ⚠️ High-risk order detection：Automatic identification of high-risk orders.
• 💸 Refund and dispute management：Full tracking of refunds and chargebacks.
• 📊 Analytics：Multi-dimensional order summaries.
• 🔔 Real-time alerts for exceptional orders：Real-time alerts for exceptional orders.

Flow Chart

Business Order Query

1. The merchant server calls the business order query function and submits the required parameters:

curl -X POST '/service/BusinessOrdersList'
-H 'Content-Type: application/x-www-form-urlencoded'
-d 'account=995149'
-d 'terminal=99514901'
-d 'signValue=6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b'
-d 'order_beginDate=2025-10-28 15:29:45'
-d 'order_endDate=2025-11-28 15:29:45'
-d 'date_type=0'

Response Data

<?xml version="1.0" encoding="utf-8"?>
<response> 
  <account>995149</account>  
  <terminal>99514901</terminal>  
  <signValue>EB7DBDF91F14C9453B73DD69029C830CA99BDAB7AF6447BFFB49837F0024F202</signValue>  
  <results>00</results>  
  <details>Success</details>  
  <count>2</count>  
  <totalpages>1</totalpages>  
  <pages>1</pages>  
  <orderInfo> 
    <account>995149</account>  
    <terminal>99514901</terminal>  
    <type>refund</type>  
    <payment_id>240527141641780010530</payment_id>  
    <order_number>test20240527141619</order_number>  
    <order_currency>HKD</order_currency>  
    <order_amount>0.10</order_amount>  
    <methods>Credit Card</methods>  
    <payment_dateTime>2025-05-27 14:16:41</payment_dateTime>  
    <payment_debitTime>2025-05-27 14:27:25</payment_debitTime>  
    <payment_cpdTime/>  
    <amount>0.10</amount>  
    <status>1</status>  
    <details>test</details> 
  </orderInfo>  
  <orderInfo> 
    <account>995149</account>  
    <terminal>99514901</terminal>  
    <type>chargeback</type>  
    <payment_id>240527091159911010575</payment_id>  
    <order_number>test20240527091152</order_number>  
    <order_currency>HKD</order_currency>  
    <order_amount>0.10</order_amount>  
    <methods>Credit Card</methods>  
    <payment_dateTime>2025-05-27 09:12:00</payment_dateTime>  
    <payment_debitTime>2025-05-27 09:13:41</payment_debitTime>  
    <payment_cpdTime/>  
    <amount>0.10</amount>  
    <status>1</status>  
    <details>test</details> 
  </orderInfo> 
</response>

Business Order Type

Parameter	Description
results	Response code for business order query
details	Detailed query results
orderInfo	Node information for business orders
type	Order type refund partialRefund chargeback re-presentment retrieval reversal-retrieval fraud
status	Business status 0: Not processed 1: Processed 2: No action required

View full list of business order response parameters