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Overview​

The Oceanpayment Order Management System provides a comprehensive suite of tools to efficiently manage your order workflows, track order statuses, and handle operations such as refunds, pre-authorizations, and exception orders.

Getting Started
Order Management System

Gain full control over the order lifecycle, from creation to completion, with a centralized, end-to-end management system.

Quick Start

  • ✅ REST API calls
  • ✅ Real-time order status queries
  • ✅ Webhook notifications

Start Integration →

Order Lifecycle​

Oceanpayment supports the complete order lifecycle, from payment initiation to order closure, enabling merchants to manage cross-border payments safely and efficiently.

Key Features​

  1. All order management features require registering your server IP whitelist. Please contact Oceanpayment Technical Support to add your IPs.
  2. Encoding: UTF-8
  3. Common request header:
Content-Type: application/x-www-form-urlencoded
  1. Response format:
application/xml
  1. Separate production and sandbox environments are supported.

Orders​

🔍

Order Status Query​

Real-time query of current order status.

View Docs →

🔍

Successful Orders Query​

Query orders that have been successfully processed.

View Docs →

📊

Business Orders Query​

Query orders by business type and category.

View Docs →

⚖️

Disputed Orders Query​

Handle Klarna dispute orders.

View Docs →

🔐

Pre-Authorization​

Process payment pre-authorizations with support for both completion and cancellation.

View Docs →

Refunds​

↩️

Refund Request​

Supports multiple refund scenarios and payment methods.

View Docs →

🔍

Refund Query​

Retrieve detailed results of refund requests.

View Docs →

Logistics​

📦

Upload Tracking Numbers​

Bulk upload and manage shipment tracking numbers.

View Docs →

🛃

Customs Submission​

Submit customs declaration data.

View Docs →